# Dell OptiPlex 9020 **Brand:** Dell **Category:** Informatique **Code (GTIN/SKU):** 3664870356123 **Canonical URL:** https://openreviews.io/en/reviews/dell/dell-optiplex-9020-3664870356123 ## Rating: 3.9/5 ★★★★☆ — 17 reviews analyzed _Confidence: high_ ## At a glance Dell OptiPlex 9020 reviews: 3.9/5 based on 17 analyzed reviews, updated September 8, 2026. Praised: ultra-compact form factor and quiet operation. Criticized: lack of default SSD and failure rate on certain series. 17 reviews analyzed, all published on other sites. Other sites: 1 source, 17 reviews, average rating 3.9/5. How we count reviews: https://openreviews.io/en/methodology ## AI summary The Dell OptiPlex 9020 is a highly regarded desktop computer for its ultra-compact form factor, particularly suitable for tight workspaces. Users highlight its day-to-day reliability and quiet operation, making it ideal for intensive office tasks. Its configuration equipped with an i7 processor also offers a very appreciable computing power. However, the lack of an SSD by default on some base models is regretted, limiting the overall responsiveness of the system. Additionally, some doubts remain regarding long-term durability due to isolated reports about the failure rate on certain series. ## Strengths - **Ultra-compact form factor** — Its very small design allows it to be easily integrated onto any desk without clutter. - **Quiet operation** — The device remains particularly quiet, which improves comfort during long work sessions. - **Processor performance** — The presence of an i7 processor provides the necessary power to efficiently handle office applications. - **Overall reliability** — It is generally perceived as a stable and robust computing tool for daily use. ## Weaknesses - **Lack of default SSD** — The lack of a standard SSD on some original configurations can slow down the system. - **Failure rate on certain series** — A few users report hardware failures on specific batches, suggesting caution regarding longevity. ## Frequently asked questions - Is it easy to install an SSD on this model? - Does the computer make noise when under heavy load? - Does it come with a keyboard and mouse? - Does this compact form factor allow for adding additional components? --- _Source: OpenReviews — https://openreviews.io/en/reviews/dell/dell-optiplex-9020-3664870356123_