Not just a chatbot. A reassurance agent.
Augur doesn't merely answer: it reads every review for you and extracts the signal that genuinely helps reassure the buyer.
Fed by the consumer voice
Powered by OpenReviews' mass of unified reviews: thousands of voices per product, instead of a handful.
Key-fact extraction
Strengths and weaknesses, real-world uses, relevant verbatims: Augur distills the essence of the product from its reviews.
Sourced answers, zero hallucination
Every answer is backed by real, cited reviews. Nothing invented, in under 3 seconds, on every PDP.
Dissociation: keep the product signal, drop the noise.
Within the reviews, Augur separates what speaks about the product from what doesn't. It discards anything tied to a third party to keep only the genuine product signal — the foundation of reliable reassurance.
- Mentions of competitors selling the same product
- Carriers, broken parcels or items received damaged
- Third-party delivery or after-sales disputes
- Comments on the price charged by a given reseller
- Quality, materials, finish, durability
- Real-world uses and use cases
- Recurring strengths and weaknesses
- Relevant verbatims, cited as sources
The result: a rich, reliable digest of the product itself — not a jumble where a delivery dispute at some other merchant drags down the perception of a great product.
The direct answer to the AI shift.
40% of shoppers already ask an LLM before buying. An external LLM recommends blindly, with no reliable source, and takes your customer away from your page. Augur flips the logic: it answers on the page, sourced from real reviews, filtering out the noise — you keep the customer with the merchant and hand them a trustworthy synthesis.
Book a demoLet a trusted agent answer in place of ChatGPT.
We plug Augur into your product pages and your unified reviews. You see, live, the quality and the sources of every answer.