We're already committed to another tool (Avis Vérifiés, Yotpo, Judge.me). Can we switch safely?
Yes, lossless migration: we import your entire review history. A pilot can run in parallel with your current tool, so you can gauge our added value before any change.
Is it legal to retrieve reviews left elsewhere (DGCCRF)?
We retrieve product reviews (not seller reviews), verified and sourced, within a framework that respects the applicable regulations. OpenReviews acts as a trusted third party, responsible for the data it passes on to you.
How do you tell a product review from one about delivery or a third-party service?
Augur, our in-house AI, automatically separates the product signal from non-product noise: it discards shipping, damaged parcels, after-sales disputes or competitor mentions, and keeps only what speaks about the product itself.
I have tens of thousands of SKUs. Do you really cover the whole catalog?
Yes. Automatic catalog coverage at scale, with massive EAN/GTIN/SKU matching. No need for manual, product-by-product processing.
My stack isn't Shopify (PIM, Magento, Mirakl, in-house build). Is it compatible?
Yes. We have a platform-agnostic API / catalog-feed integration for marketplaces and retailers.
Will the widget take up too much space on my page?
No. Compact, configurable widgets: reduced carousel, rating only, grid or AI summary. You choose what fits your page best.
Will the AI on my page hallucinate?
No. Augur answers only from real reviews, with sourced answers, no hallucination, in under 3 seconds.
How can I be sure it really converts?
Going from 0 to 5+ reviews is up to ×2.7 in conversion and +14% on PDPs with Augur. We can prove it on your catalog via a pilot, before any commitment.