Dell OptiPlex 9020 reviews: 3.9/5 based on 17 analyzed reviews, updated September 7, 2026.
Praised: ultra-compact format and performance-to-price ratio. Criticized: no out-of-the-box SSD and long-term reliability.
Review summary
Written by Augur from the 17 reviews analyzed
The Dell OptiPlex 9020 is a highly regarded desktop PC praised for its ultra-compact chassis, making it ideal for tight workspaces. Users highlight its solid everyday performance at a very reasonable price, as well as its particularly quiet operation that generates little heat during use.… However, some buyers regret the lack of an out-of-the-box SSD option to speed up the system, and there are a few isolated reports of hardware failures.
What buyers talk about most
+Strength : Ultra-compact formatIts very compact chassis is particularly practical and space-saving on a desk.
+Strength : Performance-to-price ratioThe configuration offers very solid performance for a price that remains reasonable.
+Strength : QuietThe device operates in great silence and generates very little heat.
−Weakness : No out-of-the-box SSDThe lack of an out-of-the-box SSD option is regretted for optimizing speed.
−Weakness : Long-term reliabilityA few rare reports mention hardware failures after purchase.