Dell OptiPlex 9020 reviews: 3.9/5 based on 17 analyzed reviews, updated September 7, 2026.
Praised: ultra-compact format and solid performance. Criticized: lack of SSD and long-term reliability.
Review summary
Written by Augur from the 17 reviews analyzed
This desktop mini-PC is primarily aimed at professionals and users looking for an efficient and space-saving office machine. Its ultra-compact format is particularly appreciated for its ability to fit into small spaces while limiting dust accumulation. Its overall performance is considered very solid for handling daily and professional tasks.… However, some users regret the initial absence of an SSD, which can limit the overall responsiveness of the system. Additionally, a few system administrators have reported a failure rate that is occasionally higher than average for this model.
What buyers talk about most
+Strength : Ultra-compact formatIts extremely small design helps free up workspace while preventing dust accumulation.
+Strength : Solid performanceThe hardware configuration perfectly meets the demands of fluid office and professional use.
−Weakness : Lack of SSDThe lack of a default SSD on certain initial configurations can slow down system execution.
−Weakness : Long-term reliabilitySome IT park administrators have noted a failure rate that is sometimes improvable on this model.