Dell Optiplex 9020 reviews: 3.9/5 based on 17 analyzed reviews, updated September 7, 2026.
Praised: compact format and quiet operation. Criticized: lack of an SSD and quality control upon receipt.
Review summary
Written by Augur from the 17 reviews analyzed
This refurbished desktop computer stands out as a reliable and high-performing solution for daily professional and administrative tasks. Its robust design is particularly well-suited for demanding work environments. Users greatly appreciate its compact form factor, which limits desk clutter, as well as its particularly quiet operation.… However, some reservations have been raised regarding the initial absence of an SSD on certain configurations, which can slow down the system, alongside rare reports of hardware malfunctions directly upon receipt.
What buyers talk about most
+Strength : Compact formatIts space-saving chassis easily fits onto any workspace without cluttering it.
+Strength : Quiet operationThe device remains discreet and does not generate annoying noise nuisance during use.
+Strength : Professional reliabilityIt offers stability and performance tailored to the demands of daily office tasks.
−Weakness : Lack of an SSDSome base configurations do not have an SSD, which can limit overall system responsiveness.
−Weakness : Quality control upon receiptA few users reported faulty components or hardware failures right out of the box.